IT Monitoring Specialist - 24/7 Operational Continuity

Join our dynamic IT team as an IT Monitoring Specialist and play a pivotal role in ensuring seamless 24/7 operational continuity. In this critical position, you will proactively detect potential system disruptions, perform rapid escalations, and implement preventive measures to safeguard our operations. At Pengiklan Anonim in Tangerang Selatan, Banten, you'll leverage cutting-edge monitoring tools like Nagios, Zabbix, and SolarWinds to maintain peak system performance. This is your chance to make a tangible impact on our operational resilience and growth.

As an IT Monitoring Specialist, you'll be the first responder to any system anomalies, using your expertise in network protocols and IT infrastructure to diagnose and resolve issues before they escalate. Your daily tasks will include configuring monitoring dashboards, setting up alerts, and collaborating with cross-functional teams to ensure uninterrupted service. With Pengiklan Anonim's commitment to innovation and operational excellence, you'll have the opportunity to grow your skills in a fast-paced, supportive environment.

📋 Tanggung Jawab Pekerjaan

• Monitor and analyze system performance using tools like Nagios, Zabbix, and SolarWinds
• Configure and maintain monitoring dashboards and alert systems
• Proactively detect and resolve system anomalies and disruptions
• Perform rapid escalations to the appropriate teams and stakeholders
• Implement preventive measures to enhance system reliability and performance
• Collaborate with IT teams to ensure seamless operational continuity
• Provide 24/7 on-call support and incident response
• Document and maintain comprehensive monitoring reports and logs

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 3 years of experience in IT monitoring and system administration
• Certifications in ITIL, CompTIA Network+, or Cisco CCNA are a plus
• Proven experience with monitoring tools such as Nagios, Zabbix, or SolarWinds
• Strong knowledge of network protocols and IT infrastructure
• Excellent problem-solving and analytical skills
• Ability to work in a fast-paced, 24/7 environment
• Strong communication and collaboration skills

🛠️ Keahlian

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